PRODUCTS & SERVICES

Getting Started

	Conduct an Informational Meeting - At this initial meeting, our goal is to set expectations for both parties. We will listen to your needs and encourage all of your questions. The result is clear alignment on the approach, deployment and feedback results.

	Assign a Point of Contact - This is our "go to" person in your organization. The participating organization should assign a contact person with strong communication and project management skills. NCPE will ensure open and honest communications.

	Establish the Assessment Profile - Our staff will walk you through the set up process. Together we will define the appropriate version of the Assessment, the applicable Assessment criteria, number of participants and the demographic you want tracked for evaluation purposes.

	Create the Assessment - The output of step 3 becomes the input for step 4. NCPE will ensure the Assessment is created in a timely fashion based on all requirements defined. The Assessment will be made ready online for you to access at your convenience.

	Complete the Assessment - NCPE sends out an email to all participants notifying the Assessment is available and invite them to log on and complete it. NCPE will handle all the administration. Our point of contact is continually updated on progress via status updates. NCPE will send out periodic reminders to ensure maximum participation.

	Close Out the Assessment - Once the assessment is completed, NCPE will send out a confirming email to all participants thanking them for their participation.

	Performance Indicator Feedback Report - NCPE provides the Performance Indicator Feedback Report within three days once the Assessment has ended.

	Next Steps - Evaluate the data and plan your organizational improvement strategies and initiatives.

Partners

The National Council for Performance Excellence (NCPE) partners with local and state Quality Award programs and other partners in order to provide the organizational self-assessment to customers within their location. NCPE is a third party administrator of the assessment.

Our partners include:

Alliance for Performance Excellence

Baldrige National Quality Program

Delaware Alliance for Excellence

Donald C. Fisher, Ph.D. - author of Corporate Sustainability Planning Assessment Guide

Iowa Quality Center

Kentucky Center for Performance Excellence

Lincoln Foundation for Performance Excellence

Michigan Quality Award

Minnesota Council for Quality

Quantum Performance Group, Inc.

Robert Bitner Training and Consulting

Tennesse Center for Performance Excellence

TUV SUD America

Vermont Council for Quality

Washington State Quality Award

Wisconsin Forward Award

If your Quality Award Program is interested in partnering with NCPE to provide the assessment, please call us at 802.655.1922 or email us at support@performanceexcellence.com.

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